Frequently asked questions

Quick answers about ordering, paying and delivery.

How do I place an order?

Add products to your cart, open the cart, then go to checkout and enter your delivery details.

Which payment methods do you accept?

The payment methods we accept are shown at checkout.

How can I track my order?

After checkout you get an order reference and a link to your order page. The same link is in your confirmation email.

What if an item is out of stock?

Out of stock items cannot be added to the cart. Contact us and we will tell you when it is back.

Can I return something?

See the delivery and returns page for how returns work.